| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-42090 ✓ | [HW PTP] Touchstyk sensitivity moving speed of cursor is too slow | The speed of stick is too slow. | Modify "StykSensitivity" setting and improve the speed of stick. |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-42028 ✓ | [SW PTP] BSOD during preload | APILoadState will be called before HKLM is created after the system first boots up with new driver installed. It causes Stack over-flow issue. | Create a system thread to call APILoadState function. Stack overflow issue will not happen. |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-41989 ✓ | PNPID request: Dynabook_PUWP.inf - DNBK1001, DNBK1002, DNBK1003, DNBK1004 | Customer requested | Add new HWIDs |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-41818 ✗ | [TouchPad] Migration to Visual Studio 2019 | ||
| HDR-41736 ✓ | [HW PTP] URL link color is not right under high contract mode | The color of URL link will not be changed by UI setting. | By customer's design, remove "URL link" setting |
| HDR-41933 ↻ | Branch Build Request for v19.5.32.112 | Dynabook_PUWP.inf |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-41611 ✓ | [SW PTP] Wake up from Modern Standby | When TP driver is installed and doesn't restart the system, TP driver doesn't support "uninstall" feature. | When TP driver is installed and doesn't restart the system, we should make sure that TP driver can be uninstalled successfully. |
| HDR-41736 ✓ | [HW PTP] URL link color is not right under high contract mode | The color of URL link will not be changed by UI setting. | By customer's design, remove "URL link" setting |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-41590 ✓ | [Function issue] Touchpad not work after resume from S4 - Workaround | When the display is turned on and the touchpad device is not arrived, the display state is not updated for this Touchpad device. TP driver will set "sleep" mode. | When the display is turned on, TP driver will update the status of display. When TP device is arrived, Touchpad device will not be changed to "sleep" mode. |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-41539 ✓ | [Function issue] The default value of "Touch Sensitivity" is "6", not "5" | Change TouchThreshold setting: Remove the TouchThreshold setting and then use the default setting. | Use Group2 settings for TOSB100A. |
| Issue Number | Description |
|---|---|
| HDR-41499 ✓ | [SW PTP] Add Tiger Lake SMBus PNPID |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-41406 ✓ | [Function issue] The setting of right button "Reload the current web page" not work on Edge, IE is ok | "Reload the current web page" feature fails on MSFT new browser. | Support "Reload the current web page" feature on MSFT new browser. |
| HDR-41415 ✓ | PNPID request: Dynabook_PUWP.inf; TOSB100A | Apply new HWID. | Apply new HWID. |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-41396 ✓ | [HW PTP w/ Touchstyk] JumpStart failed by upgrade installation | When "keyboard filter" feature is not enabled, we don't remove "keyboard filter" setting. | When "keyboard filter" feature is not enabled, we will remove "keyboard filter" setting. |
| HDR-41397 ✓ | [HW PTP w/ Touchstyk] Uninstall causes Yellow Bang | When TP driver does not enable "keyboard filter" feature, SynTPEnhServer may miss to uninstall TP driver and registry. Old driver will use wrong registry. | Change TP setting and make sure that TP driver can be uninstalled complete. |
| HDR-41328 ✓ | [HW PTP w/ Touchstyk] Touchpad driver lead Jumpstart fast startup item fail on UR40 | Boot time is too long. TP driver spends more time to read user setting. | For Styk device,, TP driver doesn't need to read user setting. Improve Boot Performance (fast startup). |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-40931 ✓ | [HP][CMIT][2019] Boot Performance (fast startup) is too long | Boot time is too long. TP driver spends more time to read user setting and detect PS2 AUX port. | For PTP filter driver, TP driver doesn't need to read user setting. Reduces the time of detecting PS2 AUX port. |
| HDR-41328 ✓ | [HW PTP w/ Touchstyk] Touchpad driver lead Jumpstart fast startup item fail on UR40 | Boot time is too long. TP driver spends more time to read user setting. | For Styk device,, TP driver doesn't need to read user setting. Improve Boot Performance (fast startup). |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-41128 ✓ | "SynCOM.dll" crash | Syncom crashes in deadlock. | Avoid that deadlock happens in Syncom. |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-40938 ✓ | [SW PTP] Touchpad can’t be used on logon UI after resume from Hibernation. | For HID mini device, we have used "UsePTPEnableDisableState" feature to sync PTP state. We don't need to change Touchpad state in APIloadstate. | We don't need to change Touchpad state in APIloadstate. |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-40912 ✓ | [SW PTP] TouchPad doesn't work after lid close and lid open during reboot. | For TOS01F7 device, it supports "Lid pin" feature. FW will be disabled by "lid pin" and TP driver should ignore system lid event. | Remove system lid event for TOS01F7 device. |
| HDR-40934 ✓ | [SW PTP] TouchPad doesn't work after lid close and lid open during reboot - Rollback | For TOS01F7 device, it supports "Lid pin" feature. FW will be disabled by "lid pin" and TP driver should ignore system lid event. | Remove system lid event for TOS01F7 device. |
| HDR-40938 ✓ | [SW PTP] Touchpad can’t be used on logon UI after resume from Hibernation. | For HID mini device, we have used "UsePTPEnableDisableState" feature to sync PTP state. We don't need to change Touchpad state in APIloadstate. | We don't need to change Touchpad state in APIloadstate. |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-40869 ✓ | BSOD Dump from MSFT | Queue is invalid and fail to get correct device. | Try to get queue from request first. Get the device from queue when queue is valid. |
| HDR-40894 ✓ | [SW PTP] TouchPad doesn't work after lid close and lid open | When external keyboard is removed, "Lid switch" event will be removed after v19.5.32.48. | When external keyboard is removed, "Lid switch" event will not be removed |
| Issue Number | Description |
|---|---|
| HDR-40831 ✓ | Add Comet Lake SMBus PNPID |
| Issue Number | Description |
|---|---|
| HDR-40709 ✓ | Dynabook new company name |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-40668 ✓ | [Modern Standby] Operate on the touchstyk button several times can wake up system | Zero motion packet is filtered out by driver because it is treated as dribble packet. | Bypass the first zero motion packet reported fro FW when resuming after S3. |
| HDR-40678 ✓ | [Modern Standby] Set SendDribblePacket=0 to fix upgrade case | Customer request | Set SendDribblePacketAfterResume to 0 |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-40668 ✓ | [Modern Standby] Operate on the touchstyk button several times can wake up system | Zero motion packet is filtered out by driver because it is treated as dribble packet. | Bypass the first zero motion packet reported fro FW when resuming after S3. |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-40595 ✓ | [Modern Standby] Operate on the touchstyk or clickpad can wake system from modern standby if disable them before | Dribble packet is sent even device is disabled. | Not send dribble packet if the device is disabled. |
| HDR-40642 ✓ | [SW PTP] Touchpad can not used on the login screen after wake up from S3/S4. | Driver will keep disable state before idle, including disabled by lid close. | Ignore to keep disable state before idle if it is disabled by lid close |
| HDR-40644 ✓ | PNPID request: Toshiba_PUWP.inf; TOS01F2, TOS01F3; TOSB1006, TOSB1007 | Customer requested | Add new HWIDs |
| HDR-40645 ✓ | [Modern Standby] Operate on the touchstyk button several times can wake up system | DisableState remains Uninitialized, and that make driver not send dribble packet to OS | Change judgement of device state to DisableStateBeforeIdle |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-40602 ✓ | [Lenovo_Ultranav_Hidmini_UWP] Synaptics TouchPad related devices are missing after upgrade driver (19.5.19.42 -> 19.5.19.45) | For PS2/SMB device, Software component will be showed after next boot. When SynTPEnhservice is launched and Software component is not generated, SynTPEnhService will uninstall TP driver. | For PS2/SMB device, Software component will be showed after next boot. SynTPEnhservice is launched after next boot. Software component is generated and SynTPEnhService will not uninstall TP driver. |
| HDR-40616 ✓ | [SW PTP] Overwrite install V19.5.32.51 on older driver failed in SW PTP model | For PS2/SMB device, Software component will be showed after next boot. When SynTPEnhservice is launched and Software component is not generated, SynTPEnhService will uninstall TP driver. | For PS2/SMB device, Software component will be showed after next boot. SynTPEnhservice is launched after next boot. Software component is generated and SynTPEnhService will not uninstall TP driver. |
| HFW-5031 ✓ | [TM-03266-007] HLK fail - Test.Confidence | Not enable OncePalmAlwaysPalm feature on driver side | Enable OncePalmAlwaysPalm on driver side |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-40546 ✓ | TP Coordinates mapping incorrectly by PTLOGO report after install PUWP Miniport Driver | Wrong buffer length assigned and lack of read access right make SynTPEnhService delete MaxLogicalY by accident. | Fix buffer length and add read access right |
| HDR-40554 ✓ | [HW PTP w/ Touchstyk] Clicking on the button of Accu several times to wake from Modern Standby | Driver will receive DEVICE_ARRIVAL and proceed StartDevice procedure that includes parsing RMI table after resuming. Packets cannot be received by driver until driver initialization completed. If the packets stop reporting before driver initialization, driver has no chance to know whether there is a packet to send. | Send a dribble packet after resuming to OS as response to SetPower ON to avoid system issues SetPower OFF after 1 second. |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-40440 ✓ | [HPConsumerPUWP_Win10_RS5_WHLK] Failed Item: DF - Reinstall with IO Before and After (Reliability) | For Windows 10 RS6, OEMx.inf is removed after server is uninstalled, so server will not remove the setting of TP driver. | For HID device, we need to do "rescan for hardware change" after mouse device is un-installed. Hence, we move service to other INF to register service feature. We can avoid that Service stops before mouse device is uninstalled. |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-40521 ✓ | [HW PTP w/ Touchstyk] BSOD | EvtPowerSettingCallback didn't be un-registered in EvtDeviceSelfManagedIoCleanup() | Un-register EvtPowerSettingCallback in EvtDeviceSelfManagedCleanup() |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-40339 ✓ | [HW PTP w/ Touchstyk] uninstall driver from device manger, after reboot, two yellow bang shows and keyboard can’t be used | For Windows 10 RS6, OEM.inf(Touchpad driver) is removed after service is uninstalled, so service can't remove the setting of TP driver. Hence, the upperfilters of keyboard driver is wrong, so Keyboard driver will yellow bang. All PS2 devices will be affected by keyboard device(yellow bang). | For Windows 10 RS6, make sure that service can remove the setting of TP driver before server is uninstalled. |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-40142 ✓ | [HW PTP w/ Touchstyk] "Scroll with pointing stick while the button is pressed" from right button actions of Touchstyk cannot scroll horizontal on Excel 2010 or 2007. | Mouse scroll is not accepted on Excel 365 | Using bar scroll on Excel |
| HDR-40271 ✓ | PNPID request: inf: Toshiba; PNPID=TOS01F4, ACPI ID = TOSB1005 | Customer request | Add HWID |
| HDR-40305 ✓ | [HW PTP w/ Touchstyk] The value of right action button which setting is "Search" will be empty after click restore defaults button and reopen. | Plugins are not reverted when user click "Cancel" on UI | Revert the Plugins when user click "Cancel" on UI |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-40258 ✓ | [HW PTP w/ Touchstyk] The string of "Left Buton Action" and "Right Button Action" words not show completely under some language OS. | Customer request | Rollback layout adjustment |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-40203 ✓ | [HW PTP w/ Touchstyk] "Button/Zone completely disabled" setting is not exist in right button actions. | Action not show on list | Make NoAction show on list |
| HDR-40213 ✓ | [HW PTP w/ Touchstyk] Tochstyk can not work after uninstall touchpad driver from device manager | No scan for hardware change action after uninstall driver | Rescan for hardware change after uninstall driver |
| HDR-40223 ✓ | [HW PTP w/ Touchstyk] Keeping "Synaptics Pointing Device Console" app opened status to restart/shutdown PC, the app will automatically opened after resume from restart/shutdown. | We add the support of RestartManager in APPX, and it will restart the application if application is executed, and reboot/shutdown the system. | Remove the support of RestartManager |
| HDR-40236 ✓ | [HW PTP w/ Touchstyk] The words on “Restore Defaults” button not show completely when change langauge to Spanish(Spain). | String is too long in Spanish. | Adjust UI layout |
| HDR-40237 ✓ | [HW PTP w/ Touchstyk] Some setting words on the right button action like “Scroll with pointing stick while the button is pressed” of Polish(Poland) doesn't show completely | String is too long in Polish. | Adjust UI layout |
| Issue Number | Description |
|---|---|
| HDR-40224 ✓ | [HW PTP w/ Touchstyk] Change the default speed of Touchstyk sensitivity more quicker |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-40139 ✓ | [Toshiba_PUWP] Appx title is not changed | Setting not applied | Apply the setting to change dialog title |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-40081 ✓ | [Toshiba_PUWP] Change application title | Customer request | Change dialog title |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-40039 ✓ | PNPID request: inf: Toshiba; PNPID=TOS01F5, ACPI ID = TOSB1004 | Customer request | Add HWID |
| Issue Number | Description |
|---|---|
| HDR-40062 ✓ | [Toshiba_PUWP] Appx name - "Synaptics Pointing Device Console" |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-39347 ✓ | [Function Issue] The function of four finger flick up/down not exist in DCH driver. | Not support 4 fingers flick as 3 fingers flick | Support 4 fingers flick as 3 fingers flick |
| HDR-39560 ✓ | [RS5 Upgrade] Configure the settings to "Reload the current web page", "Browse backward..." and "Browse forward.." from right button actions of Touchstyk, but not work on Edge | It seems modifier key is not accepted on Microsoft Edge in RS5. | Replace keys to reload, backward and forward on Microsoft Edge in RS5. |
| Issue Number | Description |
|---|---|
| HDR-39832 ✓ | [PUWP] Block automatically store appx installation |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-39078 ✓ | [Toshiba_PUWP] SynTP_00 is shown under "Other devices" | InitAPIType registery key value is read before registry keys moving to HKLM. | Porting fix from trunk to branch |
| HDR-39507 ✓ | PNPID request: inf: Toshiba; PNPID=TOS01F6, TOS01F7 (miniport SW PTP) | Customer requested. | Add new PNPIDs |
| HDR-39529 ✓ | [Toshiba_PUWP] The tips of Three-Finger Tap & Four-Finger Tap don't match with actual behavior. | Wrong tool tip | Change tool tip |
| HDR-39531 ✓ | [Toshiba_PUWP] Drop down menu will display when cursor move on "Three Finger Click" & "Three Fingers Drags and Sliders" options. | GroupBox picture would overlap on Combobox | Adjust UI layout |
| HDR-39533 ✓ | [Toshiba_PUWP] 3F Flick Up / down skips restored window. | 3 finger flick action would be triggered twice because the distance of flick is long enough to trigger action twice | Add setting of activating 3 fingers flick up/down once. |
| HDR-39535 ✓ | [Toshiba_PUWP] Gesture Filtering function is unworkable. | no | Remove GestureFilter and EdgeTao from UI |
| HDR-39536 ✓ | [Toshiba_PUWP] The video file of Slow Motion & Constrained Motion can't be played. | Not support video on PUWP driver | Remove video |
| Issue Number | Description |
|---|---|
| HDR-39480 ✓ | [Toshiba_PUWP] Appx name - "Synaptics Pointing Device Console for Toshiba" |
| HDR-39495 ✓ | [PUWP] Add PNPIDs to PUWP |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-39342 ✓ | [Function Issue] All configure settings like "a web...","run a..." and"Record and play.." not work on Right Button Actions of touchstyk. | Styk has been treated as PTP device | Make sure Styk not be treated as PTP device to make configuration be set correct. |
| HDR-39346 ✓ | [Function Issue] Horizontal Scrolling can not work in Excel. | Scrolling settings are altered. | Change scrolling not through kernel |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-38628 ✓ | [Altair UR20] Store app still can be opened if DCH driver not be installed, but legacy driver is installed | Not check whether the DCH driver is intalled | Make sure the DCH driver installed to allow APPX be executed. |
| HDR-39336 ✓ | [UI Issue] The button action settings of styk not exist on Non-PTP model | Lack of setting for Styk button | Set ButtonsPseudoDevice for Styk |
| HDR-39337 ✓ | [UI Issue] "Scrolling of two fingers" and "Four Finger Click" are unchecked in defaults. | Customer requested. | Check scrolling by default |
| HDR-39339 ✓ | [UI Issue] No Accessibilty Setting under Advanced Tab. | Customer requested | Add Accessibility on UI |
| HDR-39340 ✓ | [UI Issue] In DCH driver, "Tap Zones" is added on all Non-PTP modules, while on legacy driver, only some modules have "Tap Zones" setting. | Customer requested. | Remove TapZone From UI |
| HDR-39341 ✓ | [UI Issue] In DCH driver, additional custom function of "Three/Four Finger Tap" and "Four finger click" is added | Customer requested. | Remove 3F/4F tap combobox and 4F click checkbox from UI |
| HDR-39355 ✓ | DCHU : Help and Video |
| Issue Number | Description |
|---|---|
| HDR-39480 ✓ | [Toshiba_PUWP] Appx name - "Synaptics Pointing Device Console for Toshiba" |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-38812 ✓ | [Altair LE50]Part right button action of sytk settings not work on LE50. | Styk configuration treated as PTP, and plugin zone is disabled on PTP. | Set configuration as MTP |
| HDR-39069 ✓ | [Toshiba_PUWP] v19.5.32.31_toshiba_puwp.inf doesn't pass DCHU check. [...is NOT a Universal Driver] | SynPTPHID.inf cannot pass Universal criteria. | Remove SynPTPHID because there is no special request on PTP filter driver. |
| HDR-39070 ✓ | [Toshiba_PUWP] Appx GUI occur broken textures. | It shows TrayIcon button | Hide TrayIcon button |
| HDR-39078 ✓ | [Toshiba_PUWP] SynTP_00 is shown under "Other devices" | InitAPIType registery key value is read before registry keys moving to HKLM. | Porting fix from trunk to branch |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-39015 ✓ | UI type change to UXUI | no | Switch UI to UXUI |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
|
HDR-38693 ✓ (HID-149) |
[Synaptics][Altair R] Flick 3/4 fingers up/down not work when store app shows on the front. | The class name of taskswitcher window in RS4 is the same as some metro app. We will send wrong command to "some metro app". | Add execution name and app title name to check if foreground window is taskswitcher window. |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-38765 ✓ | [Panasonic_PUWP_Win10] v19.4.31.2_Panasonic_PUWP.inf doesn't pass DCHU check. | For v19.5.26.0, SynTPCPL.dll causes DCHU test fail. | Remove SynTPCPL.dll in PUWP driver. |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-38615 ✓ | [Synaptics][Altair UR10] All configure settings like " web page " ,"run..." and"Key Macro" not work on Clicking. | The path of recording data is different from the path to read. | Set AlwaysSendSynTPPacket by default |
| HDR-38616 ✓ | [Synaptics][Altair UR] Practice can't be opened under 1/2 finger scrolling | Not support Practice on PUWP driver | Remove "Practice" from UI |
| HDR-38617 ✓ | [Synaptics][Altair UR] The video/help UI of every setting items does not exsit. | Not support Help and video feature on UI in DCH driver. | Remove Help and video feature on UI |
| HDR-38640 ✓ | Add HW ID for Toshiba DCH driver v19.5.10.94 | Customer request. | Add HWID for DCH driver |
| Issue Number | Description |
|---|---|
| HDR-38525 ✗ | HSA and Driver suite evaluation need support - Synaptics TP |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-38579 ✓ | [Toshiba_PUWP] Restore Defaults button can restore tray icon option in TouchStyk tab but can NOT restore tray icon in ClickPad tab | MS request. | Remove checkbox for diable/enable tray icon on UI by MS request. |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-38512 ✓ | [Synaptics][Altair UR20] Change the setting of Touchpad sensitivity to "Most Sensitivity" , but the setting not work | TPTyping feature is enabled | Disable TPTyping for miniport driver |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
|
HDR-38505 ✓ (HID-148) |
[Altair UR10] The check box for enable/disable four finger flick function is missing on V19.4.3.60 | Customer requests. | Show 4 fingers flick checkbox only on CPL |
|
HDR-38506 ✓ (HID-147) |
[Altair UR10] The behavior of three fingers flick left or right not correct on V19.4.3.59 and V19.4.3.60. | 3 fingers flick setting is altered. | Restore setting for 3 finger flick |
| Issue Number | Description | Root Cause | Solution |
|---|---|---|---|
| HDR-38353 ✗ | Update copyright to 2018 | ||
| HDR-38288 ✓ | [Toshiba][UR20] Add new HWID to 19.5.10.93 driver | Customer requests. | Add HWID to PUWP driver. |
| Issue Number | Description |
|---|---|
| HDR-38076 ✓ | [UR20] Need driver support DCHU |